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Job Title – Quality Control / Training Manager
Location – South Windsor, CT
Job Salary – $70,000 – $75,000 (+ Bonus)
JOB #. GUSJR1078490
*** RECRUITER NOTES ***
*** Please target QC + training profiles for JR1078490 (including candidates who have led ISO/QMS training, audits, inspection processes, documentation, and floor training/coaching). ***
WORK SHIFT
Shift: Monday to Friday 4pm to 12am /On-site
Position Summary:
The Quality and Training Supervisor oversee daily quality operations to ensure products, processes, and training programs meet company standards and compliance expectations. This role leads investigations, reporting, auditing, inspections, training, and continuous improvement initiatives while partnering with operational managers to ensure alignment with performance goals and requirements.
Key Responsibilities:
• Lead quality investigations and root-cause analyses
• Prepare accurate, timely quality reports and communicate trends
• Support internal audits and ensure compliance readiness
• Oversee inspection processes and verify adherence to quality standards
• Partner with operations to drive continuous improvement initiatives
Leadership & Team Development:
• Provide leadership, coaching, and support for quality team members
• Promote a culture of accountability, high performance, and continuous learning
Training & Development:
• Lead development, delivery, and oversight of quality and operational training programs
• Maintain and update training materials, SOPs, work instructions, and certification requirements
• Conduct training needs assessments using audit results and performance data
• Collaborate with operational managers to ensure training programs meet expectations, regulatory requirements, and operational goals
• Evaluate training effectiveness and implement improvements
• Coordinate training rollout across multiple shifts and departments
• Facilitate group training, hands‑on demonstrations, and one‑on‑one coaching
• Track training completion and maintain accurate training compliance records
Required Qualifications:
• 1–3 years of experience in quality assurance or operational quality
• Strong investigative, analytical, and technical writing skills
• Working knowledge of auditing principles and inspection processes
• Experience with quality tools such as 5 Why, Fishbone, LEAN, Six Sigma, etc.
Preferred Qualifications:
• Previous supervisory experience
• Experience in manufacturing, logistics, or service quality environments
• Certifications such as Six Sigma, LEAN
• Familiarity with ISO standards or related quality frameworks
• Experience using AI‑driven tools to strengthen quality investigations
• Bachelor’s degree in quality, Engineering, Operations, or equivalent experience
• Experience developing or updating SOPs, work instructions, and training documents
