Fee paid to Recruiter; you keep 100% of this amount > Fee $5,000.
Job Title – Production Operations Manager
Location – Coppell, Texas
Salary – $70,000 – $75,000 ( + Bonus )
JOB #. 8GUSJR1078193
Industry: Construction & Trades
Job Category: General Management
*** Work Shift Manager: Monday – Friday 12:00 PM – 8:00 PM, with some flexibility ***
The Manager of Production Operations reports to the Director of Operations and is responsible for all aspects of printing in a production operations environment.
The role oversees Operations Supervisors across multiple shifts, ensuring productivity, quality, client and associate satisfaction.
Key Responsibilities
- Develop and implement strategies to enhance PEQ (Productivity, Efficiency, and Quality)
- Manage departmental expenses (commodities, labor, discretionary spending, etc.)
- Create of, and adhere to, capacity plans that support client commitments to meet or exceed client SLA’s (Service Level Agreements)
- Establish, communicate, and revise of department and individual KPIs
- Demonstrate technical expertise in print equipment, relevant technologies, and client product mix to maximize machine utilization and uptime
- Provide performance feedback and guide talent development of direct reports and team members through regular and frequent feedback
- Communicate and continually reinforce Broadridge’s Values, Vision and Quality Policy, along with our unyielding commitment to the Service Profit Chain
Qualifications
- 3+ years of management experience in a high-paced environment, with 1 yearsof relevant print/mail, production or manufacturing experience
- Flexibility required for non-standard hours during peak production periods and potential critical client or facility events, including weekend and holidays
- Strong leadership presence and self-starter initiative: inspiring teams and driving progress in a high-pressure, fast-changing environment
- Proven track record of operational excellence: implementing and meeting KPIs, improving workflows, and building/developing high-performing teams
- Working knowledge of Microsoft Office, specifically Excel, including knowledge of pivot tables, advanced formulas, file linking, charts/graphs, etc.
